FAQ

Free shipping is provided on thousands of items to the lower 48 states.

Shipping for all other items is calculated based on weight, dimensions and buyer’s location.

For more information, please reference our delivery policy.

Yes. Shipping costs are calculated based on order weight, dimensions and buyer’s location.

Buyer is responsible for all import duties, taxes, and charges. 

For more information, please reference our delivery policy.

All orders are shipped the next business day. 5 days a week not including holidays.

We stock all of our products locally and ship directly from our centrally located warehouse in St. Louis, MO.

For more information, please reference our delivery policy.

Yes. Expedited shipping services are available upon request at additional cost. Please email us at [email protected] with any expedited shipping requests.

For more information, please reference our delivery policy.

If you would like to request a return, please email us at [email protected] with your order #

Item(s) should be in the exact condition as it was received, maintaining all product packaging materials including user manuals, accessories, etc..

The buyer will NOT be responsible for any return shipping costs in the event that item(s) purchased does not match website description, was damaged during shipping, or misrepresented in any way.

For any other reason than the reasons stated above, we require that the buyer pay all return shipping costs.

For more information, please reference our returns / warranty policy.

We acquire all of our products by the truckload. This means you can always expect to find the tools you need at closeout prices. Always.

At Dan’s Discount Tools our guarantee is to beat any price on the internet. So if you find a lower price from an online retailer on an identical, in-stock product, tell us and we’ll match it.

Because we acquire all of our products by the truckload, this means that remaining stock quantity may be limited. We encourage all of our shoppers to take advantage of our reduced pricing structure while supplies last.

Our inventory is constantly changing. If you cannot find what you are looking for please feel free to email us at [email protected] and someone from our team will gladly assist you.

Yes. As a small business we understand the importance of cutting costs to maximize profit. If you would like to discuss bulk pricing please email us at [email protected] and we will do our best to help you if we can.

All payments are processed through PayPal to ensure your payment information is always safe and secure.

PayPal accepts all major credit cards from Visa, Mastercard, American Express and Discover. And of course you can always use your PayPal account if you have one.

All payments are processed through PayPal to ensure your payment information is always safe and secure. Your payment information is never stored on our website.